Check Your Symptoms with AI, Before You Visit

Describe your symptoms from home. Medisync's AI Orchestrator pre-assesses your condition, determines urgency, and routes you to the right specialist, so your doctor is fully briefed before you even walk in.

Start Health Check See How It Works

app.medisync.id/health-check

AI Health Check

What do you feel today?

Describe your symptoms or health concerns. Our AI Orchestrator will ask a few follow-up questions to better understand your condition.

Features

Everything your care team needs, in one platform

Medisync brings AI intelligence and role-based workflows together so patients, doctors, nurses, and pharmacists always have the right information at the right time.

AI-Powered Triage

Our AI analyzes patient-reported symptoms and medical history to determine severity and recommend the most suitable specialist, reducing wait times and improving care outcomes.

Health Ticket System

Patients can open a ticket themselves from their dashboard, or front office staff can create one on their behalf at check-in. Every ticket is tracked from intake through doctor consultation, nursing care, and pharmacy fulfillment.

Doctor & Specialist Matching

AI automatically assigns the right doctor or specialist to each ticket based on symptom analysis, availability, and specialization — no manual coordination needed.

Digital Prescription Flow

Doctors issue prescriptions digitally within the platform. Pharmacists receive and process them in real time, eliminating paper workflows and reducing dispensing errors.

Multi-Role Care Coordination

Purpose-built dashboards for every role: Patient, Front Office, Doctor, Nurse, Pharmacist, and Admin — each with the right tools and visibility for their part of the care journey.

Real-Time Status Tracking

Patients and staff can monitor ticket progress at every stage — from check-in and triage to diagnosis, inpatient care, and prescription pickup — all in one unified view.

How It Works

From check-in to prescription, fully coordinated

Medisync handles the entire patient journey — no manual handoffs, no lost information, no waiting for someone to make a call.

Sign Up as a Patient

Create your patient account in minutes. Provide your basic profile information and you're ready to access Medisync's full care coordination platform.

Open a Ticket — Your Way

Submit a health ticket yourself directly from your patient dashboard, or have front office staff create one for you when you arrive at the clinic. Either way, the AI immediately analyzes urgency and routes you to the right specialist.

AI Routes You to the Right Doctor

Your ticket is automatically assigned to the best-matched doctor. They review it, add their notes and prescription, and hand off to nursing or pharmacy — all within the platform.

Care Roles

Patient, Front Office, Doctor, Nurse, Pharmacist, Admin

Triage Engine

Automated specialist matching & severity analysis

100%

Digital Workflow

From ticket creation to prescription fulfillment

One

Unified Platform

All roles, all data, all care stages in one place

Testimonials

Trusted by every role in the care journey

From front office to pharmacy, here's how Medisync fits into real healthcare workflows.

“I submitted my own ticket from home before I even arrived at the clinic. By the time I walked in, the doctor already had my symptoms and was ready for me. No forms, no waiting at the front desk.”

Siti Rahma

Patient - Jakarta

“The AI's specialist recommendation is remarkably accurate. It surfaces the right doctor for each case before I even open the ticket. My consultations are more focused and my notes are instantly visible to the nurse and pharmacist.”

Dr. Andi Prasetyo

Specialist Doctor - Surabaya

“Some patients arrive with a ticket already open from home; others we create one for on the spot. Either way the AI does the triage instantly and the queue moves twice as fast as before.”

Dewi Kusuma

Front Office Staff - Bandung

“Digital prescriptions mean I receive the exact medication list the moment the doctor finalises the ticket. No illegible handwriting, no back-and-forth calls — just accurate, fast dispensing.”

Budi Santoso

Pharmacist - Yogyakarta